ISDM-21-K

About US

Much more than just another connector company, Samtec is committed to providing exceptional service, quality products, and convenient design tools. We believe that taking care of our customers and our employees is paramount in how we approach our business. This belief is deeply ingrained throughout the organization, and means that you can expect exceptional service coupled with technologies that take the industry further faster.

Our Stats

• Founded: 1976
• Headquarters: New Albany, IN
• International reach: 40+ international locations and products sold in more than 125 countries.
• Number of employees: 6,000+
• Revenue in 2020: $800 Million
• Employee retention rate: 96%
• Customers: With more than 25,000 customers spanning all industries, Samtec serves the well-known global tech giants, small start-ups, and everyone in between.

Our Culture

We’re a little (ok, a lot) different from most companies our size. It works for us, but it isn’t for everyone…

“Self-Development” of Career Path

This happens at the intersection of focusing on an individual’s strengths and interests, how those align with business needs (which we call putting “round pegs in round holes”), and providing ongoing challenges to accelerate the process. Continuous learning is enhanced by the job itself, coupled with formal and informal mentoring and training. Roles are often created for people, as opposed to putting people in pre-defined boxes on an org chart.

Profit Sharing

Unlike companies with pre-determined salaries based on seniority and title, our variable pay-for-performance compensation makes us all stakeholders when it comes to needs of the customer, and the growth and success of the company. The compensation model blends individual and company performance.

Work/Life Balance

In today’s 24/7 connected world, the line between work and home can get blurred. While we do have pre-defined work hours, there is plenty of flexibility. The work environment is friendly, family-oriented, and fun. Our benefits reflect this as well, offering employees a wealth of options and versatility to tailor what is most suitable for them.

Business Model/Financial Position

We have a unique business model that emphasizes differentiation and leadership of both Technology and Service. Being privately held and debt free enables us to move faster, take risks on new innovations, and stay flexible while maintaining a long-term time horizon.

“Sudden Service”

We’re known for service leadership, but it’s also a way of life. The customer-centric, fast-paced mantra ensures we stay focused, minimize bureaucracy, and align priorities and decision-making. It’s the over-arching compass that guides us to provide differentiated value to the customer experience, and creates a win-win career and work environment for our employees. A long history of ranking #1 in Customer Service in the annual Bishop Awards, which is an honor bestowed by the global connector industry’s leading market research firm, reflects our commitment to service.

Co-Op Program

A co-op with Samtec isn’t a normal, run-of-the-mill co-op. You’re not here to fetch our coffee. You’re here to make a real difference to the company, to your career and to the development of technology. There will be no busy work. You will be busy, but with real projects and real problems to solve. You’ll get a broad range of experience and interact with many business units including Purchasing, Operations, Sales, Marketing, and Engineering to give you a “big-picture” business view.

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