Return Policy

RETURN POLICY

 

Last updated June 17, 2020

 

 

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.

 

RETURNS

 

All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

 

RETURN PROCESS

 

To return an item, please email customer service at sales@aspeedelectronics.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and The item, Proof of purchase and Return form, and mail your return to the following address:

 

Aspeed Electronics Pte Ltd

Attn: Returns

RMA #

50 Kallang Pudding Road #03-01A, AMA Building, Singapore 349326

Singapore

 

 

REFUNDS

 

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least fourteen (14) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.

 

EXCEPTIONS  

 

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.

 

 

QUESTIONS

 

If you have questions or comments about this policy, you may email us at sales@aspeedelectronics.com or by post to:

Aspeed Electronics Pte Ltd

50 Kallang Pudding Road #03-01A, AMA Building, Singapore 349326

Phone: (+65)6844 2788

Fax: (+65) 6744 7928